How is the product shipped and received?

The mezzanine floors are packed and shipped by an external agency in a lorry provided with a lifting platform, so that the boxes can be unloaded on the ground. The order will be delivered at street level to the address specified by the customer. 

If there are access restrictions, there could be additional costs due to the necessity of transferring the merchandise to a smaller vehicle.

In order to deliver mezzanines XL, the delivery location should be accessible to a truck/long trailer. Should you think there is any kind of restriction, please contact us. The customer should take care of the merchandise unloading process. That unloading should be made from the lateral sides of the truck (this kind of truck does not have a back liftgate). We deliver the product packed with pallets at the bottom, so its unloading should be made preferably with a forklift.

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