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At least two adults are required to install a mezzanine, (they do not need to be DIY professionals). It is recommended to use safety equipment such as gloves, boots, etc., to avoid any accidents.
For the mezzanine floors in the L and XL range, a scaffolding or ladder system may be required for work at height and manual or electric lifting equipment for the primary beams, especially if the structure is over 3 m high. All other ranges are easily lifted by hand.
You will need the following tools to install the mezzanines: tape measure, a spanner set for nuts and bolts and a screwdriver (an electric screwdriver makes the job much easier), a spirit level, hammer, drill and a cutting tool for the board (handsaw, jigsaw, circular saw...).
Yes. As they are manufactured with light steel profiles with a high yield point they are very light and the load per column is very low. The only restriction is the storage load on the mezzanine: instead of 40.96lb/ft², it may be reduced to 1764lb for the whole mezzanine.
A home with a concrete structure usually supports a point load of at least 441lb on a surface of 2x2". The T8 mezzanine weighs 439lb and the T15 mezzanine weighs 785lb, both weights are distributed over 4 columns.
You can install either of these two metal mezzanines in your home, provided that the load stored on them is limited. Ask MezzaninesOnline about the specific features of your project.
Our technical team can facilitate you the task. Send us a sketch with your idea and we will develop 2d or 3d plans in order to see how it will be. Click here to contact us.
You can make aesthetic modifications, but any structural modification non approved by Mezzanines Oniline will be under customerâs responsibility.
Since 1999, our track record speaks for itself: quality, guarantee and commitment to you and our community. Before getting into your hands, each of our products undergoes rigorous testing to ensure it meets the highest standards. In addition, we carefully choose the best materials to assure durability.
We are so confident in the quality of our products and materials that many of them have extended warranty periods.
Below is detailed information about our warranties, the service life of our products and the different environmental conditions that can affect the materials.
No, you donât. Our products are completely removable and reusable, therefore, they are considered as PERSONAL PROPERTY.
The mezzanines with an industrial usage require neither a building license for their assembly nor meeting the maximum constructed surface limits of the pavillion. As they are removable and hence personal property, they are subject to the same legal regime as the machinery, the racks, the vehicles, etc.
To determine the delivery date, it is important to understand the various stages your order goes through, as well as the expedition and shipping time concepts.
EXPEDITION TIME
When we receive your order request, we review it to check the compatibility between products (ranges, colours...). Once we can verify that everything is correct, your order gets APPROVED (usually within 1 working day).
As soon as we start preparing your order in the warehouse you will receive an automatic email. At this moment you can check that the status has changed to PROCESSING IN PROGRESS. This is when we carefully handle and package each product so that everything arrives in perfect condition.
Dispatch time corresponds to the period comprised from the order approval to the time this leaves our facilities, which depends on both our team and internal processes. We are committed to working towards keeping it to the possible minimum (5 to 7 working days).
When everything is PREPARED AND READY TO BE SHIPPED, we hand over your order to the transport agency and the order status changes to SHIPPED. We will send you an email where you will find useful information and recommendations about the delivery process.
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TRANSIT/SHIPPING TIME
When we talk about transit/shipping time, we refer to the period that elapses from the time the goods have left our warehouse until they are delivered to the customer.
As we distribute our products all over the world, we work with different transport companies external to MezzaninesOnline. So that you can enjoy your order as soon as possible, we assess the available options and choose the fastest and with the best conditions offered in each case.
We do our best to give you a delivery estimate, but once the goods leave our premises, the shipping time depends solely on the carrier. Please note that there are external factors that may affect the shipping time, such as the geographical location, unforeseen weather conditions or Customs clearance procedures. As an example, transit time usually varies 9 working days.
Please contact our International Trade department for delivery times for Alaska, Hawaii and other areas.
If you choose the waterproof option, please note that the delivery of your order will take longer as metal parts will need additional treating or painting.
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You can install a mezzanine without any construction work or special tools. You can install it yourself easily and safely. The most outstanding feature of the kits is that one structure can have multiple height, width and length configurations. They are mezzanines in kits, in modules, adjustable, extendable and customisable. The following demo videos show how they work.
Our technical team can facilitate you the task. Send us a sketch with your idea and we will develop 2d or 3d plans in order to see how it will be. Click here to contact us.
We do not currently offer an on-site measurement service. However, we recommend you explore the Mr Assembler website, where you can find assemblers who do offer this service. In addition, their platform allows you to hire an assembly service for the products you need.
You can make aesthetic modifications, but any structural modification non approved by Mezzanines Oniline will be under customerâs responsibility.
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At MezzaninesOnline we define the load evenly distributed per square metre. Therefore, the load capacity of mezzanines varies according to each model and its size. For detailed information on the load capacity of a particular mezzanine, we recommend consulting the corresponding technical datasheet.
In the case of some sturdier models, such as the XL Range, we also define the admissible concentrated point loads. These loads depend to a large extent on the board we use as the mezzanine floor, as it is the component that directly receives the load. Specific information on point loads can be found in the product description.
Steel parts such as frames, handrail posts and stair stringers are coated with an electrostatic polyester powder paint coating process for maximum adhesion, available in:
- White (RAL: 9016). Available from stock at no extra cost.
- Black (RAL: 9005). Available from stock at no extra cost.
- Micro-textured anthracite grey (RAL: 7016). Waterproof treatment is only available on a specific selection of products.
The mezzanines in the XL Range are available in:
- Yellow and black (RAL: 9005 and 1003). Available from stock at no extra cost.
This type of coating is perfect for indoor use. If you plan to install the mezzanine outdoors, we recommend consulting Can I install a mezzanine outdoors? This section contains information and recommendations to consider in order to improve its performance and durability.
Yes, the mezzanine floor is included.
For the S, M and L ranges we use 1/2" pine plywood structural panels, with tongue and groove joints on all four sides.
In the XL range, we use P5 HYDRO high-density particle board structural panels, with tongue and groove joints on all four sides and 3/4" thick.
If you want to install your mezzanine outdoors and take care of the floor, we recommend installing the Outdoor Decking. This product is placed over the flooring of the mezzanine, making it a suitable option for outdoor use. It is the ideal waterproof solution to protect the wood flooring and prolong the life of your outdoor mezzanine. In this way, you can create multifunctional spaces such as pergolas, porches, terraces or carports.
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- Lateral stairs
- Ladder
- Boat Ladder
- Truckle Bed Straight Stairs
- Industrial alternating tread stairs 63Âş
- Alternating tread stairs 62Âş
- Straight Stairs
- Spiral Stairs
- General Access Stairs 36Âş
- Public Access Stairs 30Âş
- Standard stairs with landing
- Standard Stairs
- Telescopic wooden Ladder
- Folding Stairs to wall 45Âş
- Folding Stairs to wall 54Âş
- Telescopic aluminium ladder
The stairs can be placed in different positions, increasing the possible configurations
- Exterior stairs, perpendicular to the mezzanine.
- Interior stairs. You will need a beam for interior stairs.
- Exterior stairs, parallel to the mezzanine. You will need a stair landing.
- A different placement to our mezzanines.
Yes, our stairs are compatible with other ranges, provided that the height of the staircase matches the height of the mezzanine or surface to be reached.
In our online shop you will find a wide range of staircase models with different heights. This allows you to choose the one that best suits your needs and specific height.
If you wish to install a staircase in XL mezzanines, it is necessary to purchase the Adapter for accessories, which will allow you to integrate it properly.
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No, they are not. However, there are other possible combinations between ranges, in which the performance and configuration of the standard product changes (see diagram).
The Railing with safety skirting board XL is the most recommended for installation on other surfaces.
(1) This configuration can be installed, but the height of the Railing would be different. In addition to reducing the height, the Angular Struts should also be changed. Ask TecroStar.
(2) To install this configuration you have to acquire 1 âAdapter for Accessories in Primary Beam XL Kitâ, per Railing Post which is going to be installed on the direction of the primary beams of the TXL30, TXL32 and TXL37 Mezzanines.
(3) To use this configuration, the railings are fixed to the front of the floor slab or a different surface.This option is not recommended.
(4) To install this configuration you have to acquire 1 Angular Strut ( as the same range of the mezzanine) per Railing Post. Ask Mezzanines Online.
This is not recommended, as to cover a space with reduced height (i.e.: attics, irregular/low ceilings, etc.) we recommend installing the Low Railing instead. This particular railing model will allow the height of the railing posts to be adjusted to the client's taste.
That depends. The railing kits are 78 3/4" long. You will have to calculate how many kits you need.
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Yes. They have the exact same specifications as the initial structure.
Yes, you can add an extension in the future. For example, you could add an extension and connect it to an existing mezzanine. It is not necessary to buy both structures at the same time
It is not possible to install an extension in a mezzanine from another range. The solution is to install two different mezzanines from different ranges side by side at the same height. In this case, you do not save on columns.
As long as the beams of both mezzanines have the same direction, you can extend the surface by using the flooring.
If, on the other hand, the beams of both structures do not follow the same pattern, you can install the flooring but not create a continuous surface. In this case the structures will function as independent mezzanines as the flooring will also have different directions. To create an aesthetic link between the two mezzanines, we recommend using vinyl flooring planks, carpet or any other material that provides continuity to the flooring.
At least two adults are required to install a mezzanine, (they do not need to be DIY professionals). It is recommended to use safety equipment such as gloves, boots, etc., to avoid any accidents.
For the mezzanine floors in the L and XL range, a scaffolding or ladder system may be required for work at height and manual or electric lifting equipment for the primary beams, especially if the structure is over 3 m high. All other ranges are easily lifted by hand.
You will need the following tools to install the mezzanines: tape measure, a spanner set for nuts and bolts and a screwdriver (an electric screwdriver makes the job much easier), a spirit level, hammer, drill and a cutting tool for the board (handsaw, jigsaw, circular saw...).
Yes. As they are manufactured with light steel profiles with a high yield point they are very light and the load per column is very low. The only restriction is the storage load on the mezzanine: instead of 40.96lb/ft², it may be reduced to 1764lb for the whole mezzanine.
A home with a concrete structure usually supports a point load of at least 441lb on a surface of 2x2". The T8 mezzanine weighs 439lb and the T15 mezzanine weighs 785lb, both weights are distributed over 4 columns.
You can install either of these two metal mezzanines in your home, provided that the load stored on them is limited. Ask MezzaninesOnline about the specific features of your project.
You can do it yourself with the help of a friend. It is easily installed in a few hours, depending on the product. The times are a guideline and for assembly only. You need to add the time it takes to measure up, move the components to the location, clean up, etc.
S Range: 4-6 hours with 2 people
M Range: 8-10 hours with 2 peopleÂ
L Range: 15-22 hours with 2 people
XL Range: 25-28 hours with 2 people
The time required for fitting accessories (ladders, handrails...) could vary between 2-8 hours depending on the quantity, as well as the type/model of accessory.
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The mezzanine floors are packed and shipped by an external agency in a lorry provided with a lifting platform, so that the boxes can be unloaded on the ground. The order will be delivered at street level to the address specified by the customer.Â
If there are access restrictions, there could be additional costs due to the necessity of transferring the merchandise to a smaller vehicle.
In order to deliver mezzanines XL, the delivery location should be accessible to a truck/long trailer. Should you think there is any kind of restriction, please contact us. The customer should take care of the merchandise unloading process. That unloading should be made from the lateral sides of the truck (this kind of truck does not have a back liftgate). We deliver the product packed with pallets at the bottom, so its unloading should be made preferably with a forklift.
At MezzaninesOnline, we offer four types of boxes that are carefully designed to adapt to and protect the products. Depending on the products in your order, you will receive one or the other.
Mezzanine floors in the S, M and L range are shipped in the same type of box. The S and M mezzanines require one crate for each shipment. The L range, however, normally requires two crates.
The XL mezzanines are shipped in two boxes; one for the wooden elements and one for the steel elements.
The rest of the products (stairs, handrails and other items) are shipped in smaller boxes.
|
Type of box |
Length (inch) |
Width (inch) |
Height (inch) |
|
Box for S, M and L |
94Â Â Â |
44 1/2 |
21 1/2 |
|
Wooden XL Box |
150 |
47 1/2 |
28 |
|
Iron XL box |
96 1/2 |
39 |
29 |
|
Small items box |
92 1/2 |
12 1/2 |
9 |
*All mezzanine crates are shipped palletised.
Our logistics department packs the products with great care to optimise the space available inside the boxes. Sometimes, smaller products may share a box with mezzanines. In this way we make the most of the space and ensure that everything fits correctly.
Don't be alarmed by the total weight of the product, the components are light and manageable, so you can move them easily and take them up in the lift. The heaviest components are the primary beams from the L range (86 lb), the rest of the ranges are considerably lighter (26.5 lb). The floor panels are very light and fit in any lift. No component is more than 94 1/2" long and therefore, fits in most lifts.
However, it is important to mention that in the case of the XL range, some components may be a little heavier.
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Transactions from the United States and Canada are considered imports.
Due to changes in customs operations, for the time being, all exports to the United States are in DAP terms.
Exports to Canada are in DAP terms.
DAP terms: the buyer is responsible for all risks associated with import customs clearance and for paying duties and taxes once the goods reach their destination.
It is important to note that when making international purchases, destination country specific taxes or duties may apply that we cannot anticipate, as they vary according to local regulations and individual circumstances. We recommend that you check your country's customs and tax policies before making your purchase to better understand any possible charges that may apply.
By default and immediately you can choose among different payment methods:
- Credit card: donât forget to check your daily credit limit before placing the order.*
-
Bank transfer 100% in advance. Transfer fees are to be assumed by the customer (OUR).
-
PayPal: (1.5% surcharge) with the payment guarantee that offers this platform.
-
Companies: you can contact our administration department to ask for the payment methods for companies.
*Accepted credit cards:
- Visa
- Mastercard
- American Express
- Discover
Sometimes, you can have any problem when paying by bank card. To check everything is OK revise the following aspects:
- Check that the card is activated.
- Check that the card has not expired.
- Check your monthly limit.
- Check your daily limit.
- Check your e-commerce purchase limit.
- The double authentication via SMS should be enabled. You receive an SMS with a code when placing the order.
- Check the card is compatible with the service. Compatible cards: Visa, American Express, MasterCard, Maestro.
The mezzanine can be extended at any time using any of the available extensions, or can modify the height of it.
You can also resell it or reuse it in a different location with different dimensions thanks to its telescopic system.Â
Send us your three best photos of MezzanineOnline products after installation and you will be able to choose one of these gifts.
We may publish these images on our website and social media, so that other customers can explore the possibility of gaining extra space with MezzanineOnline products.
SHARE YOUR EXPERIENCE WITH US
Your feedback helps us to improve MezzanineOnline. Moreover, other customers can discover the qualities of the products through real reviews. There are three ways to do it:
- In your MezzanineOnline account you can post a review of the products you have purchased. Go to 'My reviews' and tell us about the items in your order.
- We want to see how your mezzanine has turned out! Share your photos on social media and tag us.
- Share your experience. Post a review on Google.
Of course. Check our return and cancelation policy.
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Since 1999, our track record speaks for itself: quality, guarantee and commitment to you and our community. Before getting into your hands, each of our products undergoes rigorous testing to ensure it meets the highest standards. In addition, we carefully choose the best materials to assure durability.
We are so confident in the quality of our products and materials that many of them have extended warranty periods.
Below is detailed information about our warranties, the service life of our products and the different environmental conditions that can affect the materials.
At TecroStar, from our very beginnings we have been dedicated to assuring the highest quality standards in each of our products. We are proud to say that we are pioneers in the industry; we are the only Spanish company dedicated to researching, designing, manufacturing and installing removable mezzanines for all types of use.
During this time, we have maintained close contact with our community to identify areas for improvement, allowing us to tailor our products to their needs.Â
We design the products with the strictest European and international standards in mind, using Eurocodes EN 1990, EN 1991, EN 1993 and EN 1995 for the structures and other relevant regulations, such as ISO 14122, for ladders and accessories, along with other more specific local or national regulations. In addition, we apply various load and material safety coefficients to ensure the reliability and strength of our structures.
We conducted an initial feasibility study followed by a detailed design of the prototype. Then, we used various 3D mechanical design and structural calculation programmes. Finally, we installed and tested the prototype in our test area, looking for possible improvements before standardisation and publication.
In addition, we are proud to have patents that legally support our products both nationally and internationally, demonstrating our commitment to innovation and intellectual property protection.
Throughout these years, we have had the privilege of collaborating with customers from various industries. These include well-known names like Amazon, Primark, Seat-Volkswagen, BMW, Airbus, Kawasaki, Tuc Tuc, AR Sistemas, Harley Davidson, KTM Bizkaia, Ulma, Gas Monkey, Ead Casa and others.
We are proud to say that we have created more than 610,000 m2 of additional surface area, taking advantage of the height of our customers' spaces. More than 16,000 Tecrostar mezzanines sold are our guarantee.