I have problems when paying by card

Sometimes, you can have any problem when paying by bank card. To check everything is OK revise the following aspects:

  • Check that the card is activated.
  • Check that the card has not expired.
  • Check your monthly limit.
  • Check your daily limit.
  • Check your e-commerce purchase limit.
  • The double authentication via SMS should be enabled. You receive an SMS with a code when placing the order.
  • Check the card is compatible with the service. Compatible cards: Visa, American Express, MasterCard, Maestro.
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